Thames Water Customer Services Phone Number

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Want to sound like a pro? Here’s the trick: have your postcode ready. Operators love that. It saves them time.

Also, don’t panic if you get the “all lines are busy” message. That’s code for “we’re having tea.” Accept it. Breathe.

And please don’t call just to ask if the water is safe to drink. It is. Unless you live in a weird part of town. Then check the website. You’ll get a faster answer.

But if you do call, be polite. The operator once got a cake from a grateful customer. A whole Victoria sponge. They shared it. Moral: kindness gets you dessert.